IT Help Desk
A self-service IT Help Desk increases IT efficiency and provides high-quality service to keep employees productive and engaged.
Description
Empower employees to solve multiple issues in one place, while easing the burden on IT, with a self-service IT Help Desk.
Top benefits of the IT Help Desk:
Centralize IT service
Employees can find answers, search policies, locate IT team members, and monitor support tickets in one spot.
Fix IT problems faster
A knowledge base offering answers to common IT questions reduces the volume of common requests.
Help users help themselves
With FAQs, a public forum, and social newsfeeds, employees can easily find what they need to solve problems on their own.
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