Description

Empower employees to solve multiple issues in one place, while easing the burden on IT, with a self-service IT Help Desk.

Top benefits of the IT Help Desk:

Centralize IT service

Employees can find answers, search policies, locate IT team members, and monitor support tickets in one spot.

Fix IT problems faster

A knowledge base offering answers to common IT questions reduces the volume of common requests.

Help users help themselves

With FAQs, a public forum, and social newsfeeds, employees can easily find what they need to solve problems on their own.