Description

The ServiceNow Integration Widget allows users to view and create tickets, but from within their digital workplace. This reduces context switching between multiple applications for users, and further drives engagement of your digital workplace.

Key capabilities of the ServiceNow integration widget:

  • Configure the widget to show tickets based on user permissions
  • Search for a ticket based on the ticket details
  • Sort the tickets displayed
  • Navigate to the ticket in ServiceNow to view and manage it's details
  • Create & submit a ServiceNow ticket