Description

Gain access to exclusive programs and services by expanding your support to our most popular tier: Gold.

Top benefits of the Gold Support Package (Includes everything in Silver, plus):

  • Reduced response times (just 4 hours)
  • Phone incident reporting
  • After-hours on-call support for P1 & P2 issues
  • Access to the Igloo Beta Program
  • Developer support and resources
  • Dedicated customer room with Igloo support and customer success

All Igloo digital workplace users receive full access to the following  Igloo University resources:

  • All scheduled instructor-led semi-private hands-on platform training courses
  • All scheduled instructor-led strategy and theory based learning webinars
  • Suite of user-guides aligned to common digital workplace roles
  • Growing library of over 75 training videos
  • Industry-leading Playbook & Support Knowledge Base