Support - Platinum
Platinum support customers benefit from the fastest response times and 24/7 support from more Igloo contacts.
Enjoy the highest level of support with the Platinum tier, designed for around-the-clock enterprise needs.
Top benefits of the Platinum Support Package (includes everything in Gold, plus):
- 1-hour response time
- 24/7, 365 days a year support
- Access to more members of the Igloo support team
- Access for up to 50 employees to the Self Serve Portal
Training Included with the Platinum Support Package
- Self-Serve Portal Seats: 50
- Webinar Seats: 50
- Semi-Private Training Seats: 50
- Private Training Sessions: 5
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