Support - Platinum
Platinum support customers benefit from the fastest response times and 24/7 support from more Igloo contacts.
Enjoy the highest level of support with the Platinum tier, designed for around-the-clock enterprise needs.
Top benefits of the Platinum Support Package (includes everything in Gold, plus):
- 1-hour response time
- 24/7, 365 days a year support
- Access to more members of the Igloo support team
All Igloo digital workplace users receive full access to the following Igloo University resources:
- All scheduled instructor-led semi-private hands-on platform training courses
- All scheduled instructor-led strategy and theory based learning webinars
- Suite of user-guides aligned to common digital workplace roles
- Growing library of over 75 training videos
- Industry-leading Playbook & Support Knowledge Base
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