Description

Enjoy the highest level of support with the Platinum tier, designed for around-the-clock enterprise needs.

Top benefits of the Platinum Support Package (includes everything in Gold, plus):

  • 1-hour response time
  • 24/7, 365 days a year support
  • Access to more members of the Igloo support team
  • Access for up to 50 employees to the Self Serve Portal

Training Included with the Platinum Support Package

  • Self-Serve Portal Seats: 50
  • Webinar Seats: 50
  • Semi-Private Training Seats: 50
  • Private Training Sessions: 5