Move up to the first expanded support tier, Silver, and access enhanced incident reporting and response times.

Top benefits of the Silver Support Package (includes everything in Bronze, plus):

  • 1 business day response time
  • Extended business hours (M-F 8am-8pm EST)
  • Unlimited email incident reporting
  • Support ticket tracking
  • Support for third-party authentication
  • Access to Igloo Preview Program

Training Included with the Silver Support Package

  • Self-Serve Portal Seats: 10
  • Webinar Seats: 10
  • Semi-Private Training Seats: 10
  • Private Training Session: 1